There is so much variety in this job. Every customer is different. The part I enjoy about my job is helping people. I love the feeling you get after you help a customer and I love making other people feel better.

Intermediate apprenticeship in legal administration | The Co-operative Legal Services

Ellie Randall is currently undertaking the intermediate apprenticeship in legal administration at The Co-op Legal Services in Bristol. She has overcome many challenges since embarking on her apprenticeship including the loss of a colleague and fellow Damar apprentice. This has inspired Ellie to embrace the apprenticeship opportunity and to achieve her legal aspirations for both herself and in memory of her colleague. Ellie is progressing extremely well within the Wills team and has become a great asset to them.

Here is what Ellie has to say about her apprenticeship…

What led you to enrol on an apprenticeship?

During my A-Levels, I was chosen to do a week’s work experience with a really big firm. At the time, I was unable to pursue this opportunity as I was in the Philippines. I have always known how important it is to get work experience, especially in the legal sector. So, my lecturer found me a couple of apprenticeship opportunities which I applied for, including my apprenticeship with The Co-op.

What does your role as an apprentice entail?

I am a Legal Advisor meaning I advise our customers on Wills and Lasting Power of Attorney and also give them bereavement support after they have lost a loved one. I am also able to do the administration for the department including handling legal documents, filing these documents and also sending letters in a timely manner.  Through my time as an advisor, I have discovered that there is much to learn about Wills and Lasting Powers of Attorney. It has really opened my mind to the wide variety of opportunities in Law.

What have you enjoyed the most about your apprenticeship?

I have greatly enjoyed finding my feet and gaining confidence. Before I started, I was unsure about what I wanted to do and had little confidence in myself. Gaining confidence in myself was difficult but it has definitely helped me enjoy my work even more and showed me the path in my career which I want to take. There is so much variety in this job. Every customer is different. The part I enjoy about my job is helping people. I love the feeling you get after you help a customer and I love making other people feel better.

What has been a personal highlight of your apprenticeship?

The personal highlight of my apprenticeship has been having such a big step into my chosen career at such a young age. It gives me such a great feeling when people find out about my job because they give me amazing encouragement to go even further. I have gained such a wealth of knowledge just by working and have learnt just how much time and specialisation goes into our work.

Have you got any advice for school leavers looking for the right career path?

If you are not yet ready for college or university, an apprenticeship is definitely a great path to follow into your chosen career. Always keep your mind open and opportunities will come to you. I kept looking and eventually I found the perfect job for me.

Ellie’s supervisors at The Co-op Legal Services comment:

“Ellie was one of our first apprentices at CLS. She has developed and improved during her apprenticeship and now plays an important role in the team. Ellie has shown that being smart, hardworking and enthusiastic are the keys to success in a professional environment”.

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