Neil Williams – an NHS star!

Here at Damar we love hearing great stories about our apprentices, not least the brilliant things they achieve. Here’s a wonderful story about Neil Williams who is much loved by his colleagues and everyone at Damar:

In 2014, Stockport General Practice, Alvanley Family Practice consisted of an employee base that was heavily weighted towards older staff, many of whom were working part-time. It desperately needed to diversify, enhance its skills base and bring in a fresh, new perspective…all on a limited budget and without an HR department. To conquer these issues, Alvanley approached us to recruit and train a medical administration apprentice and we introduced a young man called Neil Williams.

Neil has a disability which makes it quite hard for him to communicate verbally in a patient-facing role but Alvanley soon found that he had lots of other great strengths such as processing prescriptions, IT work and reporting. As a result, he was able to take some admin tasks off other colleagues who were able to concentrate on patient-facing work. Not only this, Alvanley discovered that Neil’s positive, bright and radiant personality has boosted team morale.

Watch the video to learn more:

 

Offering an apprenticeship to Neil has meant he has been able to gain financial independence and much needed experience. He has learnt to drive and even travelled to America by himself. Being able to buy a car with his wages means Neil can now drive himself to and from work without having to rely on parental support. Many NHS employers have used apprenticeships as a way to upskill existing staff and Alvanley’s experience has shown the impact and return on investment that recruiting young apprentices can have in an organisation. Today, 40% of Alvanley’s staff are apprentices!

See more outstanding apprentices here.

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