Apprenticeships in business and administration are designed for people who work in roles that involve organising, supporting or supervising people and resources. Jobs that business and administration apprentices either do or are working towards include:
- Administration assistant
- Patient records administrator
- Data entry clerk
- Office Administrator
- Office Manager
Damar's business and administration apprentices work in a wide range of sectors including: Law, Accountancy, Healthcare, Financial Services, Property, Media, Manufacturing and Distribution.
Business and administration can be a stepping stone towards more specialist apprenticeships such as accounts or team leading.
The intermediate apprenticeship is suitable for anyone who is starting out on an administrative career in a business or office environment.
The advanced apprenticeship is designed for apprentices who are taking on more responsibility and are starting to manage processes and people.
The higher apprenticeship is a nationally recognised foundation degree level qualification suitable for anyone who is in charge of administrative teams and complex functions.
What apprentices learn depends on their job. In all cases, apprentices will complete:
A certificate or diploma
This has two purposes. First, it will develop the technical knowledge and understanding necessary for their area of work and the underpinning theories that apply. Second, it will ensure that knowledge and understanding is applied at work on a consistent and competent basis.
Apprentices are tested in a number of ways. More formal tests and written work will demonstrate knowledge and understanding. Competence is demonstrated across all of the main areas of the job via a portfolio of evidence (which can take a variety of forms). Apprentices work on their portfolio, in partnership with their trainer and manager, over the duration of the apprenticeship.
The apprenticeships are delivered via regular 1:1 tutorials in the workplace, supported by online and paper-based training materials. Apprentices stay in touch with their trainer between visits by email and telephone.
If the apprentice does not already have good GCSEs in maths, English and IT, they will receive training to get them up to the level required for the apprenticeship. These functional skills qualifications are designed to ensure the apprentice has the literacy, numeracy and IT skills that they will need for their role.
At the end of the apprenticeship, work will be independently marked by the awarding body for the qualification, Pearson.