Dan Horsfield, our apprentice of the month in November 2016 and our Mark Aspinall Award winner 2017, works at Tonetech Ltd as a Customer Support Officer. Tonetech, based in Pear Mill in Stockport, is one of the country’s only luthier supplies businesses - supplying hobbyists with the parts they need to build and repair guitars.
He is currently undertaking the intermediate apprenticeship in business administration. His main role is to process online orders, pick, pack and despatch them and then enter the sales on the accounts system. He also deals with goods inwards processing.
What led you to enrol on an apprenticeship?
I started off on a traineeship to learn more about the working environment. As the traineeship was coming to an end, I was offered an apprenticeship and have now been working here for 10 months.
What does your role as an apprentice entail?
My work routine entails picking and packing orders, entering invoices, stock checks, managing the luthier (string instrument repairers) directory and communicating with customers and suppliers.
What have you enjoyed most about your apprenticeship?
I have enjoyed the responsibility and have gained a lot of knowledge.
What has been a personal highlight of your apprenticeship?
The Merseyside Guitar Show was a highlight for me. We spent a day at Haydock Park Racecourse. This was set over three floors and it was a great chance to network with other suppliers, builders and repairers and learn more about their products.
Have you got any advice for school leavers looking for the right career path?
I would recommend trying out an apprenticeship as you will be learning and getting paid.
Jeanie Logan, Dan’s Damar trainer says:
“Dan is a fantastic student to work with. It is great to see him growing in his apprenticeship and becoming a confident student who enjoys his role so much”.