Pratit Shah, our apprentice of the month in November 2016, works at the University Hospital of South Manchester NHS Foundation Trust as a Facilities and Reception Assistant. He is currently undertaking the advanced apprenticeship in business administration working in the busy education department. Tasks involve working on the front desk managing the bookings and attendance of meeting rooms.
What led you to enrol on an apprenticeship?
I chose an apprenticeship because it provides a supportive environment to gain new skills and valuable experience that would be beneficial for my career. Unlike a regular job, my apprenticeship has provided me with the opportunity to gain a qualification and experience.
What did your role as an apprentice entail?
I work at the University Hospital of South Manchester where I assist the ERC Admin Team on the meeting space facilities and the Postgraduate Medical Education team. The main duties of my role are providing a strong customer service at the reception desk, completing administrative duties in the ERC and Postgraduate Team and assisting with events management duties for training and events.
What have you enjoyed most about your apprenticeship?
I gathered and presented data to a team meeting which was assessed for three units of my qualification. I have enjoyed the process because I was able to take initiative and implement my own ideas in gathering and analysing the data and presenting the information at the team meeting.
What has been a personal highlight of your apprenticeship?
I think it would be when I did a Q&A session with my Damar trainer, Lyn, at an Open Day in front of other newly-recruited apprentices.
Have you got any advice for school leavers looking for the right career path?
It would be useful to do some work experience or volunteering in a field you are interested in to help you decide the route that’s best for you and consider other career routes like apprenticeships as university may not be the best route for everyone.
Lyn Usher, Pratit’s Damar trainer comments:
“Pratit had a difficult start to his apprenticeship through no fault of his own. This led to him changing employer halfway through. This, in no way, deterred Pratit. In fact, it made him more conscientious to continue and do well in his qualification. In his new role, he is taking on more tasks and responsibilities, and has supported me on recruitment days for apprentices”.